Purchased hip brace (5/19/25) for aging…
Purchased hip brace (5/19/25) for aging dog. It was quickly apparent that it wouldn't help and I have tried to return it, including send photos of the condition (clean) and mailing it back at my expense with the tracking they requested. Despite the claim on the ad that returns would be accepted, the company has put roadblocks in my way at every step. The most recent response -- a claim that they didn't receive it despite the tracking saying they had -- prompted this review.