Redeemptions
I submitted a redemption on 6/21/26 for $130 and another on 6/28/26 for $75. I have yet to receive either one. I have spoke to customer service almost everyday and am told the same thing, they are escalating my request for emergency services. Today 6/30/26 I was told I was being connected to a redemption specialist, still waiting. They are sure fast in taking your money but not in redeeming your winnings. I can't believe they would keep our winnings this way