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jnkeve

菲律宾

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Pixelcutout

I was charged ₱75 without consent after…

I was charged ₱75 without consent after using PixelCutout just once. I NEVER signed up for any subscription, nor was there any clear notice that my payment would lead to recurring charges. Here’s the worst part, they only charged ₱75 because that was all I had left in my GCash balance. I can only imagine how much they would’ve taken if I had more possibly ₱599, as I’ve seen in other complaints. Their excuse? Something about screen size adjustments hiding the full information. That’s not my responsibility, that’s their failure to provide a transparent and ethical payment process. I have already demanded A FULL REFUND of the unauthorized ₱75 charge and IMMEDIATE cancellation of any hidden subscription. Lastly, PERMANENT deletion of my personal data, in line with the Data Privacy Act And if this is not resolved I will file a dispute with GCash and teport this incident to the National Privacy Commission (NPC) and the Department of Trade and Industry (DTI) for deceptive digital practices. Take note, I am not alone. MANY users are speaking out about this. To the PixelCutout Team, this isn’t about ₱75. It"s about deception and misuse of data! Your system is shady, and I won’t let it slide. If you think you can quietly drain people’s accounts without being held accountable, well think again.

2025-06-26有帮助 2