Product cheap & refund policy not honory
Their product was cheap & very different from what was pic. Ordered the painted mug & even though reviews weren’t good for the company, there was a 90 day no hassle return window - what I received was nothing like the picture so contacted the company for a return. Original cost was $29.99 with $9.90 shipping. Company offered a $9.22 refund (& could keep the mug). Referred them to their return policy so they offered either a $14.75 refund (& keep the mug) or a full refund but would need to pay $20 in shipping. Told them I still wanted a full refund & free return shipping per their policy. They refused & made a final offer of a $18.44 refund (& keep the mug) or a full refund with $20 return shipping & no refund for 30 days until they received the item back. Accepted the $18.44 & received the refund in 3 days.