I needed to quickly copy 104GB Google…
I needed to quickly copy 104GB Google data to a 1T Apple cloud share. Paid $7.99 for 100GB and then had to add $5.99 for an additional increment of 50GB to be able to get the final 4GB transferred. I found that I had run out of bytes and assumed I had somehow doubled up on data, so I purchased ANOTHER $5.99 and +50GB. At this point, I am $19.97 into this task and the transfer fails again and I was unable to transfer 104GB of data with a total purchased 200GB in transfer bytes. I reached out to MultCloud's support and usually got a next day snarky response and it was explained that, even though I had selected do not transfer duplicates in the operations screen, every time a transfer is attempted all data is counted as transferred, even if the transfer failed due to a system failure. Even if you have nothing to do with the failure, or even understand what the ubiquitous error "104" error this system provides, it counts the attempt against your purchased bytes. I spent $19.97 for 200GB of data transfer, four days of effort, and did not get my 104GB transferred. Confusing system, misleading operations and a complete failure to perform. Edit: I responded to Multcloud's expressed interest in finding out what happened (below) with the emails I had previously sent to and received from their support. Their response was that they could not find me as a customer. LOL I sent them the receipt and screen prints of my paid account. I think their followup is on par with their product.