Satisfied repeat customer
Almost 10 years now in medtech manufacturing space. When I first quoted a set of large sheet metal parts that other groups no bid or bid through the roof and got an amazing price, I figured no way. Did my research on Rapid and saw great reviews. Proceeding with the order expecting a human to tell me the AI misquoted or something along those lines. But nope. They fulfilled the first order (couple of days past quoted timeline), and they turned out great. So great that we placed more orders. Bonus for the personal attention from the sales engineering team (thank you Carina) and for making shipping easy - flat DHL rate with no surprise call for duty payments.