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D. Trinda

美国

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freebeat

I’m having problems with my screen

I’m having problems with my screen. My bike is only two months old and I’ve barely used it. The screen crashed during the software update (which your required to do). It took over 2 days for the software to download. It freezes, blacks out, and I get errors messages. The screen is under a one year warranty and customer services ignored my request for a new one. You can tell it’s being managed by a company overseas. Do NOT buy bikes from freebeat. Apparently peloton has the same issue with the screens. I don’t have any experience with that, but after reading reviews everywhere, it seems that it’s the case. I’ve decided to go with a manual bike so I don’t have to pay for a subscription every month and deal with the screen that doesn’t work most of the time.

2025-06-26