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Donna

美国

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Koprez®

I am still waiting for my sleeve for my…

I am still waiting for my sleeve for my foot. It been 3 weeks, they took my payment right away. I emailed, got email back saying I should have an answer within 4 hrs. 24 hrs goes by I write another email asking about my order (7days waiting). I receive a reply saying my email went to their Spam file, also they ran out of the color I ordered, would I like the black instead, I said that would be fine. (Now it has been a total of 14 days). Still I have not received anything. I write another email get an automated reply we will get back to you within 4 hrs. Another 24 hrs goes by I write another email, finally received an email saying oh your sleeve is on its way, I asked for a tracking number, finally received that, and now I see it is in California (I am in NH). Mean time they have had my money for almost a month. No apologies no refund, I am hoping I get some relief if I ever receive my foot sleeve. Or at least a refund. I would not recommend this Company, very disappointing.

2026-07-02