Con artists, China scammers! They are a scam
There's not enough space here to tell you all the things that is wrong with this company. I was going to copy and paste their direct correspondence with me but this site won't let me needless to say they stole my money sent me some broken boots and then told me that I have to pay to return them to them myself and they offered me a $6 refund and a 20% credit on a new pair of shoes that I could buy from them and that maybe I could sell them. That's their advice maybe I could sell their broken boot that they sent me the inside of the boot has a ridge in those footbed like the bottom of the shoe is broken or something and they wanted me to take pictures of it which was near impossible because it's inside the shoe on the footbed how am I going to take a picture of that. If you look online you'll see that they have a horrible reputation and everybody should remember the name Kaegreel is not a reputable company.b they are actually one of these companies out of China that are just out to scam people. Bill somebody $79 for a pair of boots send them broken boots and it's in an opposition to their own clearly stated refund policy right on their page that if it's a defective product they will have it sent back to them and a refund issued within 7 Days of receipt they told me I couldn't even mail it back unless they gave me the address and they won't give me the address to mail them back and they said that any if I try and mail them to any other address like the address they came from it would be considered a fraudulent return and so therefore would exclude the return. Fortunately I did buy them through Klarna. I have opened a case with them because usually they have repeatable stores on their website it's why I trusted this this particular store without looking up reviews on it but obviously you're just going to have to look up reviews on any store out there but this one has terrible reviews obviously I'm not the first person this has happened to you it's just really bad timing for our family and I just want to prevent anybody else from going through this with these con artists.