企业入驻搜索写评价分类关于
简体中文English

broccoli

美国

1 评价
1 被浏览
0 有帮助

1 条评价

Goblintechkeys

Good

My only issue was that there was issues with receiving email AND online site/profile notifications or status change of my order fulfillment (if they even work on packing it)/updates. I had to reach out via email to customer service when the time frame of when my order was supposed to arrive based on my shipping method when I checked out during purchase. To be informed it was shipped but there was a technical error that the email notice of shipment and tracking I was supposed to received just was never pushed out to me (yes I been checking my email, junk and confirming it was the correct email). The same time, my order on my profile still stated my order status was still ‘unfulfilled’. Once I got the tracking number from my email trail with the customer service rep my purchase reported to arrive the next day… But my order status on my profile still stated ‘unfulfilled’ until I notify them and they changed it to fulfilled and shipped (conflicting)… Then next day after I got my package in the early morning( so it was true) I finally got an official email with a tracking number of my package later in the evening but I just got my item. Pretty late I would say…. Overall I do love the items I received (linear silent switches), I was missing 1 switch out of 110 that I ordered and I did count 5 times and had 2 others people count with me as well. But that is okay. I’m just happy I got the item for a very good price and a very quick shipping as well aside the little issue I had. But exceptional customer service.

2025-07-02已认证