I'm a Platinum Seller on the site and got suspended for no reason
I'm a seller on the site, have 3000+ order sales and just got suspended without any warning (support sent me an email require my verification and went silent after 5 or 6 reply email of me) I don't think this is a good support communication here, how can they treat their Platinum seller like this? What do you think how they will treat their common buyer? I will continue to leave negative review about this case until I got contact from support team and have a conpensate for my sale with this nonsense suspended (36 hours start from this comment wrote) P/S: Alright, I see support reply me on this case but the fact is that I already provided document for verification on Feb (and received an email that my provided docs are good) which mean months ago and beside, I already request many payment request since then but why until now I got suspended? And why there is no warning email? Feeling like there is no communication at all but just "I do what I want to my selling" kind of thing? Not to mention about the 36 hours no replying. I mean, for a big platform like Zeusx to have not reply for such an important case like this is frustrated This case definately affect my current and future sales. Think that you are a regular buyer and see you trusted seller got suspended for nearly 2 days? Do you still want to put your trust on that seller? Again, I do sent all my requested document and got verified on Feb. If it have issue, at least send me a warning letter, not a "silent suspended" like this Who gonna take responsibility on this misconmunication? Who have the right to put suspend without warning to seller like this? If I missed your warning email, I will gladly delete this review and apologize to Zeusx Operation/Support Team but if I don't then this review will not be remove til I have proper answer for this case.