Used to be great - now awful
These guys used to be excellent, with great support. Now it's hyper-irritating to get any help at all. They routinely make mistakes, there are huge delays, and you can't count on them to distribute your release properly or to support you in any timely way when something goes wrong. After years of positive experience, they've caused me real pain and annoyance over the last year. It's genuinely sad how far they've let their service slide from a reliable partner to a bottom-of-the-barrel provider.