Rude customer service agents
I got the name of this company from Consumer Reports—and I can’t say why they are listed as a top choice. I was just wanting a quote for a move and they won’t provide one until you speak to a representative. I called and the man I spoke to is one of the rudest customer service agents I have ever dealt with. When I asked how long the “deal” would be good for he started lecturing me about how people reserve movers months in advance and that I was only giving 2 weeks notice (actually almost a month) and that I needed to book now. I finally said to not have anyone from the company contact me and hung up as he was laughing at me for trying to get quotes on a fast move. Wow! Now that I have read reviews I am so glad he was rude so we don’t get scammed.