I ordered an XL polo type shirt
I ordered an XL polo type shirt. I received a Small size shirt and Bestbestones customer service offered a 10% refund and told me to give the shirt to a kid. Wow!! They came back with a 15% refund and I still keep the tiny shirt. For a full refund, I would need to pay for return shipment of product to China; but they would only credit a refund when they received (which I figured they would never acknowledge receipt). Of course, I refused to take the offer because the math would make no sense. All I ever asked was for them to replace the shirt, which they never offered. That made me think they no longer had this shirt in my size.