disappointing customer service.
Honestly, I’m very disappointed. I made a purchase on Fulanda and received an order confirmation. A few days later, when I saw there were no shipping updates, I contacted them. They claim they only see an item left in the cart back in February and nothing else. However, I placed the actual order in July, and the payment was debited in July. Strangely, the purchase receipt they sent me shows a February date, even though I just bought it recently. I sent them the debit proof, and they keep insisting I didn’t pay—despite the fact that they themselves sent confirmation of payment. I even forwarded them their own data, but they won’t acknowledge it. They reply sporadically and offer no solution. Very disappointing customer service.