Having started a clothing company the…
Having started a clothing company the first batch of full product range were perfect. Second batch ordered and standard was not the same wasted over £1500 as all second batch failed - every one had a zip and this zip wasn’t fit for purpose. I had to send some back (at my cost) they replaced 17 zips out of the 100 items order FOC, I have had to refund customers, replace their order FOC, also now have 40 products I cannot even sell. I requested compensation but didn’t get anywhere unless I ordered more stock! Sadly lost me as a customer. Cost me money and brand reputation. I have now found a new manufacturer who I can meet in the UK and they have shaved a lot off the unit price per product as well as delivery charges- These as an FYI from MMS Clothing are extortionate. Good luck if you use this company. Also haven’t heard from them since they sent back my repaired 17 items. Stay clear and do your research, I wish I had earlier. UPDATE; after posting this review, they got back in contact. They have replaced the gilets that were defective, refunded my initial delivery cost. The whole process did take 6 months. I would sadly still not return to this company as they lack a real knowledge of quality hardware for products, when you are starting a clothing brand they should know what hardware (zips!) work and those that don’t. Overall this has damaged my clothing brand and set me back about 12 months in growth.