I don't like leaving bad reviews
I don't like leaving bad reviews. We were hopeful with the software. We'd tried two others without success, but the reviews were good for Willmaker. The software is unforgiving. For example, I made a mistake (don't we all?) when I selected that the executor should not be paid. It was impossible to correct. I spent 2 hours on the phone with the helpful and nice support, but they were unable to resolve the problem. Since the executor's name flowed thru the document, I couldn't work around the error. A technical ticket was created but I never received a response. In the end, we had to download all the forms and make manual corrections with a PDF editor, which is not ideal. I had another problem with the will as well. I tried to work around the problem and ending up having to completely redo the will. If you have an easy estate and you never make a wrong choice with the software, you'll do fine. Good luck! Update: 4/2/26 After this review, Nolo reached out to me and I spoke with the lead developer and we went over my technical issues (even though our wills and trust are done and signed). One issue is in the works to be fixed. The other is a complicated aspect of our situation that I underappreciated. I loved that they took my review to heart and analyzed their systems to correct the process. Unfortunately, my technical ticket fell through the cracks. Bottom line: if you have an uncomplicated will and estate, this is a very good, less expensive option than an attorney.