Leah always prompt and honest
Leah has worked with us for about a year and half. The first departure date was September 2025 but had to be changed because of a bicycle accident which caused us to delay the trip. China Highlights had no issue with us changing the date to May 2026. Leah worked with me on many changes because as I read she answered my questions and honestly answered if was a good idea or not. Such as she said try listening to Chinese Opera before making a decision. Good piece of information. Leah was always prompt in answering our questions. We discussed with her adding a few days in Hong Kong and she was honest and said that we would be able to handle the trip on our own as we have traveled extensively around the world. The trip in May 2026 has again been cancelled/delayed because of the war in the Middle East. Our flight through Doha was cancelled. We still plan to use Leah for our trip in 2027. When the flight was cancelled, China Highlights provided the refund within 7 days. Very positive experience