Great service, unfortunate delays, excellent product
While there were several setbacks after I initially ordered my new laptop - first I was told the model I ordered was suddenly out of stock, then the second model I opted for was sold out right after I switched to it, then the original model would come in but it might be a while, then it took a *much* longer while before it was finally ready - the team at Laptop with Linux was very cool about making sure I was happy with what I got. I sometimes had to prod when I didn't hear from them for a bit, but they were on top of things whenever I did, so that might have just been me being impatient. For all the troubles, they knocked a bit off the price tag and threw in some extras for me, and in the end - even with the ridiculous tariffs here in the U.S. because some voters and the people they vote for don't even know what tariffs are - it still cost me only about half what it would've cost me if I'd bought the same machine from a U.S. company. The product itself is exactly what I was looking for (though I'll admit I'm getting used to the slightly unusual keyboard layout, and remapped some keys just to avoid very weird typos!).