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Jauren

德国

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Wahoo Fitness

Worst customer support ever

The customer support first gave me the wrong suggestion on what indoor trainer to buy for my bike. Then, they tried to upsell another product to fix the problem. This also didn't work and I couldn't send it back. When I tried to send the package back, they gave me wrong instructions, scheduled wrong dates for the package pickup and in general, didn't answer my questions in the emails. This whole process took more than 4 months and a lot of my nerves. Thanks wahoo, now I know better. Never again.

2025-07-14