Misleading Pricing & False Promises – Avoid This Booking Site
I booked a flight for $328, only to find the exact same flight on another travel website for $280 just minutes later. That’s almost $50 more, and it felt like I was overcharged. I contacted customer service immediately. They first told me to send a screenshot of the cheaper price and promised a gift card for the difference. But after I sent the screenshot, they changed their statement, saying they can’t refund or offer anything. This is completely dishonest and unprofessional. Also, the website doesn’t clearly show if the price is in CAD or USD, which makes it confusing for Canadian customers. You don’t know what currency you’re paying in until after the purchase, and by then it’s too late. There’s no proper price match policy, and their customer service misleads you with empty promises. I won’t be booking through this site again and I suggest others stay away. Always compare prices on different platforms before you buy.