Don’t trust this company they scammed…
Don’t trust this company they scammed me! It’s been over 3 months and this company will not return my items. I did not even purchase the items it took over $100 usd out of my bank 2 weeks after I wasn’t even on the website. When that happened I contacted Christophe robin right away and they said it couldn’t be canceled because it was already packed and shipped, I don’t understand how that happened in 3-6 minutes it took me to contact them. I then get a email 3 days later saying my order is delayed like what? Surly they’re not being serious. Anywho I reach out to them again to cancel it save me the hassle of having to return it then I don’t get a reply for 3 business days, enough it seems so the item could be shipped. They then reply to me saying sorry we can’t cancel it it’s been shipped, they give me a voucher code for free shipping to return the item given the hassle, there’s no where to put the voucher code and they keep asking me the same questions such as “what’s not working exactly?” The voucher box is at courier checkout” back and forth no one actually helping me! 28th of may I contact the company on instagram, it’s exactly the same thing it’s not working there’s no voucher box, at one point they even said they don’t offer free delivery on unwanted products then I had to Show the 1000 screenshots I have,the same questions”what’s not working exactly?” I’ve been gaslit and scammed by this company maybe if I was French they’d actually help me. Anyone going through similar issues needs to contact fair trade in their country and the European Commission. No company has the right to treat us like garbage! 666229014