Extremely Poor Packaging – 5 Damaged Pairs, No Real Compensation!
Title: Extremely Poor Packaging – 5 Damaged Pairs, No Real Compensation! Review: I ordered 12 pairs of sneakers through Sugargoo. Two pairs (BAPE and Supreme x Nike) were packed properly. But 5 pairs of Nike Shox (white) arrived with visible damage due to poor packaging. The shoes were thrown into the box without individual wrapping. Worse, unused packing bags were still included in the box, completely untouched — proof that Sugargoo staff never packed the shoes properly. The outer orange shipping bag was sealed and intact, so it’s clear the damage happened before shipping. I provided: • Photos of all damaged shoes • Video of all 5 pairs • Unused packing bags • Full documentation Sugargoo only offered me 30 yuan (4 USD) as a solution — for 5 damaged sneakers. This is a total joke and extremely unprofessional. I bought these for resale, and now they’re unsellable. If Sugargoo does not provide fair compensation, I will continue sharing my experience across other platforms — Reddit, Discord, reselling groups, and more. 🚫 Avoid Sugargoo if you’re a serious buyer or reseller. They do not take responsibility for their own packing mistakes.