They offer "unlimited" subscriptin which is NOT unlimited
They offer "unlimited" subscription which is NOT UNLIMITED. Their automated anti-fraud system can block your account if you download more than a few things a day. Therefore, you have to plan your downloads to be spread throughout your subscription time, which is absolute nonsense. My account was blocked, and I wrote to their support. They unblocked it, but after a while, it got blocked again. They are so freaking scared of fraudsters, though I bet those who wanted to steal their previous templates have already done that. The selection of templates was good, though some of them look good but have poor functionality and editability. You have to download several backup templates, but it's hard for the reason above. Update for the reply: I did email customer service, for some reason chat was useless, they've unblocked me after my lengthy humiliating explanation of WHY I NEEDED ALL THOSE FILES, but i was blocked again after downloading 3 files I've been curating for a month. I've spent the whole month curating my collections and i was left humiliated for my own money with your team who don't even bother to look into matter. Template monster is a huge corporation, and even though they sell a lot of crap they don't care about individual customer - i had to try 3 templates before i found the one which worked for me, and it was the reason i had to download several templates for each of my projects. And if you make a video and need a bulk of footage and stock videos you won't be able to do anything, you'll be labelled as a "fraudster". Don't use if you are an honest user and need a bulk of files.