Supply Chain Issues
I ordered a set of leather for my truck only to be let down because Katzkin's supplier of the heat/cool module could not uphold their part of the order. The seats made it, but sales rep could not guarantee when the module should be shipped and the installer would receive them on my end. I was offered a discount, I was offered to refund the modules. I chose to refund the whole order because my order consisted of the hot and cold modules. I will reassess in the future, but I would recommend finding out if they have access to all of the required supplies before proceeding with the purchase.