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Daniel Martinsen

美国

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Eat Clean

Order at your own risk…

I only had this service for a few weeks and the problems started. After the third week, I was double billed in one week. Instead of using that extra billing for the next week’s food, they canceled the next week’s food altogether. I had to call multiple times in order to get them to push that charge to another week so I could get the food again. Nothing wrong with the meals, they were good, however there was a few times that I would get food that I did not order on the app. Twice they sent me food with brussels sprouts, and I hate brussels sprouts. I never ordered it, and if they run out of a meal, they should not choose a meal on their own, but instead just double up one of the meals I had already ordered. Finally this last time I was charged more than any other time, I canceled it on the app and over the phone and I was told I would get a refund, but then the food came in the mail. I was told by three different people there was no delivery set up for the last week and I would get a refund, but they lied about that apparently. I never got my money refunded but I did get the food order. Order at your own risk. I wasn’t even with this company for two months.

2025-07-16