ITitemku★★★★★
2nd Review Of the Website/App
Okay I’ve been using this website/app for a long time, and I even left a review some time ago. While I still enjoy using it, there are a few things that continue to frustrate me.
First, the website works much better than the app, which somehow lags a lot. It can be quite annoying when the app freezes or takes forever to load. Another issue is that both the app and website keep logging me out every few hours, which means I have to log in repeatedly. sometimes even four times a day when i wanted to buy something. On top of that, the website's interface occasionally refreshes on its own without me doing anything.
On the bright side, there have definitely been improvements. You can now click “View More” without being redirected to the main interface when searching for something, which somehow makes more sense than the previous one!! The payment UI design has also improved, it looks cleaner and I'd say more minimalistic, modern-ish style? It's really catchy, though.
Overall, I appreciate the updates and improvements, but I hope the performance and login issues can be fixed soon.
Note : I somehow can't order anything for now. Its been like that for about an hour. Hope that got fixed soon. (it says error)
2025-10-20
ITitemku★★★★★
Honest review
I've been using this web/app for over a year now, and honestly, it's been a pretty solid experience overall. I even rated it 5 stars on the App Store because of how easy it was to find good deals. Most things are super affordable compared to other platforms, which I really appreciate.
That said, the app itself does have quite a few bugs. Sometimes the screen just blacks out or refuses to load properly, which can be frustrating when you’re trying to get things done fast. The website version, however, is much more stable, so I actually recommend using that instead if you want a smoother experience.
What really dropped my confidence lately though is their handling of refunds and customer support. I recently dealt with a bad seller after I placed my order, I noticed they had a lot of 1-star reviews. The product wasn’t acceptable, and I made it clear to customer service that I didn’t want to deal with the seller anymore and just wanted a refund.
Unfortunately, the CS team, although polite, kept pushing me to use the product or resolve things with the seller, which I had clearly said I didn’t want to do. It's been two days and I'm still stuck with something I don't want, from a seller with a bad track record, and no refund.
So while the platform itself is convenient and can save you money, I’d say be very careful with sellers, and double-check reviews before ordering. And if anything goes wrong, just be prepared. It might take a while to resolve, and not always in your favor.
2025-07-17
