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Karen L

美国

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Giftscustomy

Be Cautious: Fabric Quality and Return Issues

This company flooded my Facebook with ads promoting a particular dress from a well known influencer. I made the mistake of ordering the dress in two different colors. Before placing the order, I went to the company’s website to review their return policy to ensure I could return them if they didn’t fit or I didn’t like them. The order took awhile to arrive and when I finally got it, I was disappointed with the quality. The dresses are made in polyester fabric that has a noticeable sheen. The black version especially looks quite cheap. Additionally, the material is not double-sided—the underside is a solid off-white, which is visible and detracts from the overall appearance. Be aware that returns are also a challenge. The company does not respond to the email listed on their website for initiating returns, making the process frustrating and unresolved.

2025-07-17