Disrespectful before even signing me up!
The rep I booked an appointment with did not keep his appointment with me, and I had canceled a high-paying contracting job to take this call because I wanted to get this set up as soon as possible. I didn't get the courtesy of a call or anything and wasted about an hour waiting for him, trying to reschedule the appointment, and trying to research another company to move forward with. This was a costly mistake for me, so a word to the wise is to steer clear before you end up costing yourself money. When I tried to reschedule the appointment, the guy who answered the phone fumbled that and hung up while I was speaking. I felt if this is how they treat me when they're trying to earn my business (I currently have two rental properties and others coming online soon), then I don't want to stick around to see how they behave with me or my properties when they actually sign me up.