Reina necklace
When I received the Reina necklace, I was greatly disappointed by its weight, feel and look. It appeared as a very fake & low quality item. I really wanted to echange it for something else. Getting hit with a $4.95 return shipping fee and a timed, clunky app process directly contradicts "hassle-free"—especially for a four-time returning customer. That kind of friction turns a disappointing product into a genuinely frustrating experience. Fair warning- if you purchase from Modern Gents, you better be sure you read other reviews of the item you purchase because it will cost you extensive time, and a fee if you decide to return or exchange it. P.S. As of 08/06/26, the company reached out to me and facilitated an appropriate response to my concerns.