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美国

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Swimply

Customer service is non-existent

Customer service is non-existent. Bunch of hidden fees from the website. They lie and say refunds are 100% within a certain time period, but those refunds are in site credit. Then even though you've literally already paid them money for the credits, they won't let you use any credits on their site if you're also using a promotional code. Which makes no f**ing sense because I already paid you the money for the credits. When I reached out to support on this I never got a response. Completely ignored. Update: Got a response, it was 100% AI. Good ol' chat gpt. Scam garbage.

2025-07-20