G2G Is Withholding My $966.63 — Six-Month Restriction Passed, Still No Clear Resolution
I am extremely disappointed with the way G2G is handling my remaining balance of $966.63. G2G permanently revoked my selling privileges, citing what it described as misleading product listings. I understand that a marketplace has the right to enforce its rules. However, the issue I am raising is separate: the continued restriction on withdrawing the money remaining in my account. Under Ticket #5360843, G2G informed me that my withdrawal permission would be restricted for six months, provided there were no customer complaints. That six-month period has now passed, yet I am still unable to withdraw my $966.63. I contacted support again under Ticket #5897522 and was told that my funds remain on hold as a security measure. However, I have not received a specific explanation of how long the hold will continue, what outstanding issue justifies it, or what conditions I must satisfy to recover my eligible balance. My account dashboard still displays $966.63 as “Available Balance,” while support tells me that my account is not eligible for withdrawal. This inconsistency needs a clear explanation. I have already contacted customer support and followed the process provided to me. I am not asking G2G to restore my selling privileges or bypass legitimate buyer-protection measures. I am asking for a transparent, documented decision about the money remaining in my account. I am publicly documenting this experience because my previous attempts to obtain a clear answer have not resolved the issue. I believe customers and sellers should be able to understand why their funds are being withheld, what rules apply, and what steps are required to reach a resolution. I am requesting that G2G escalate this case to a team with the authority to review fund restrictions and provide a meaningful response addressing these specific points: Why is my $966.63 balance still being withheld after the communicated six-month period? Are there any outstanding complaints, refunds, disputes, or other liabilities associated with my account? What specific policy allows the continued hold, and what conditions must be met for the funds to be released? If any portion of my balance is eligible for withdrawal, why has that portion not been released? If there is a legitimate reason for continuing to hold the funds, I expect a clear explanation rather than another generic statement that my account is ineligible for withdrawal. If the applicable conditions have been satisfied, I ask G2G to take the necessary steps to release my eligible balance without further unnecessary delay. I hope G2G will recognize the seriousness of this situation, review the full history of Tickets #5360843 and #5897522, and demonstrate its commitment to transparent and fair treatment by providing a concrete resolution. I am looking for action, a clear explanation, and a defined path to recovering my remaining funds—not another unanswered question.