Outstanding support from Dorian – helped us win a major dispute
We had a high-stakes chargeback case that could have severely impacted our small business, and Dorian at Bonsai went above and beyond to support us through it. He was responsive, clear, and genuinely cared about helping us present the strongest case possible. Thanks to his guidance and support, we won the dispute. Beyond that, the Bonsai platform itself has been a game-changer for our agency over the years. From invoicing and contracts to project management and payment processing, it’s streamlined so many of our operations and made running a creative business far more efficient. We’ve relied on it for years and continue to recommend it to other freelancers and small businesses. Huge thanks to the Bonsai team (and especially Dorian) for being such a valuable partner.