Tried to access my account
Tried to access my account. Couldn't. Clicked forgot password. Got the email but not the text so couldn't reset password. Called customer service. They told me the phone number on the account, and it was incorrect, yet they couldn't change it. Thay can't do anything for the customer why even have that department? Said I already had a "ticket ' created and they escalated my ticket. Next day, no email or anything I tried to reset password again. Then it said my account was locked. Then the next day, my account was deactivated. Can't create a new one because the phone number is associated with another account. Doesn't make sense.bsmdh