its the owners and swimplys word…
its the owners and swimplys word against yours. if the owner flakes and doesnt respond after you have paid. Swimply will let the owner decide on the refund. so if the owner is dishonest. you’re asked out. they told my bank I received my service which I didnt and the only proof they had was the receipt that paid. they mor me received a response from the owner, yet they ruled I received the service. I also sent a video of me walking to the door and the owners not answering.