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Disappointed College Parent

美国

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DormCo

Buyer Beware

Buyer Beware! If I could give this company a negative star rating I would. I ordered a headboard based on the delivery information listed on the company’s website. After placing the order, I was informed the shipping cost would nearly equal the price of the product in order to receive it in the promised timeframe which was 3 business days. Customer service offered a minimal discount and refused to take responsibility for the misleading information. I was also told I’d have to pay for return shipping, even though the issue was due to their inaccurate listing. This experience has been extremely disappointing. I won’t be ordering from this company again, and I would caution others to verify all shipping details before purchasing.

2025-07-25