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Viviane Tang

美国

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Jetpac Travel eSIM

Do not get Jetpac

My friend and I purchased a 30GB package for 30 days of global data in mainland china/hongkong. I have been having constant connection issues (e.g., slow data, no data connection) and receive slow or unhelpful responses from Jetpac. Jetpac does not respond consistently and takes days to weeks to solve any problems, so by the time they solve any problems, I’m back in the USA and no longer need the data. I was suffering in China without any data connection and wouldn’t have survived if it weren’t for my friends’ working data connection. In addition, they did not provide any refund or much of a compensation that is useful to me to make up for all the inconveniences I’ve experienced.

2025-07-25