second Turbro
I purchased a second Turbro portable window AC in July 23. I set it up and went to use it in June and it only blew hot air. I sent an email and received a quick response with things to try. When all failed I was told that my warranty was expired. However, the agent kept trying to see how she could help and located my extended warranty. Because of her diligence I received a brand new working AC. It arrived right on time because we are experiencing another heat wave. I am so grateful because I assumed my extended warranty had expired because the AC was almost two years but it had not. Thank you so much Lyvia for your help and your patience in making this right for me. I am so appreciative. It makes me have even more confidence in Turbro's committment to their appliances and their customers