Completely Unethical Experience – Took My Last $109 Without My Consent
I’m absolutely heartbroken and appalled by my experience with AliDrop. As a single mother, every dollar counts—and they took all I had, $109, without warning or valid consent. Apparently, I "signed up for a trial," though I never received a single email, welcome message, or confirmation. I only found out something was happening when I saw the charge unexpectedly leave my bank account while I was working. I’ve never used their service before, and I certainly never authorized a payment. When I contacted support, I was told to cancel the subscription—only to find I didn’t even have a password set up. That’s how disconnected I was from this so-called account. The cancellation process was deliberately manipulative and frustrating: multiple pages asking if I was sure, asking me to type "confirm," followed by more confirmation screens—classic tactic to wear users down and keep charging them. The worst part? They refused to refund me. They claimed it was "within policy," but I never agreed to any terms or set up any meaningful account. Then it gets more suspicious—they told me I signed up with the email (something to do with cuisine)—an email I have NEVER seen or used. Nothing in my life relates to "cuisine." This feels like someone else’s account, not mine. After escalating, their so-called "refund team" replied once—just to say they couldn’t help—and now they’re completely ghosting me. No replies. No accountability. This company cost me the only money I had for my kids that week. Please be careful. This was not just a technical glitch or mistake—it felt like a scam wrapped in customer service scripts.