Received dead older battery. Tried using it and they finally replaced it, cost me 11 days with out the battery.
I ordered 2 batteries from LiTime. The 24v was 50% charged, the 12v had zero charge and would not take a charge. I messed with it and got it to take a full charge. (This battery was clearly an old battery that sat on the shelf until it was dead!). LiTime technical support only gave me AI generated hints to get it to work. The battery failed a second time to take a charge after my first full use of the battery. I contacted LiTime technical support and they only responded to emails and only with AI generated help ideas! Finally 3rd email a tech support person emailed me a shipping label and had me ship it back! Battery failure coat me 1 full day of fishing and 11 total days of no battery where I had to use a car battery to fish before I received my replacement battery. They think I should give them a 5 star review?