Refused Refund Despite Cancelled Order…
Refused Refund Despite Cancelled Order – Unacceptable! I placed two orders through Superbuy, but decided to cancel them before shipping. The items are still sitting unused in their warehouse. Despite this, Superbuy has refused to issue a refund, offering no valid explanation. I’ve contacted customer support multiple times via live chat and email, and all I’ve received is vague replies and no real solution. This is not just poor service – it’s completely unacceptable. I paid for products I never received and don’t want. They’re now keeping both the items and my money. This feels like a scam. If you’re thinking of using Superbuy, be warned: if anything goes wrong or you change your mind, you might be stuck with no product and no refund. I’ll now have to file a chargeback through my credit card provider. Superbuy has completely lost my trust.