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Mike Quirk

美国

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Cravies

Great product, terrible customer service.

Cereal is great. Tastes great. Great texture. Unfortunately, the customer service is terrible. No issues with my first order. Then, I was charged for a subscription order on Dec. 15. I hadn't realized I signed up for a subscription. I was able to cancel my subscription, however that order is still in limbo. It hasn't been fulfilled, and I haven't been refunded. I've tried to contact customer service, but the email bounces back undeliverable. The form on the website goes unanswered. It seems like they may be out of business or going out of business. Last check most of their cereals are listed as out of stock on their website. It's sad that such a great product has been terribly mismanaged.

2026-01-20有帮助 2