'Custom sizing' is WAY off
After waiting for years to find the right jacket to spend a decent amount of money on, I was so excited to buy this Lauren German Lucifer leather jacket on Leathercult for around $200. I went for the custom measurements and entered them as directed. The jacket came and it was MASSIVELY oversized, at 3 1/2" over in the chest and arms. I usually wear a Large (sometimes medium) in most clothing and this fit like an XXL. I know the return policy says that for an exchange of an ill-fitting item you have to pay for return shipping, so I tried to take it to two different tailors who said they would work on leather items. Neither of them would take it because they said it was just SO big that it would be too much work to take it in. I took photos of the measurements and sent it to LeatherCult and asked if they'd make an exception even though I was past the return window. They replied "Please note that since the order was placed using your custom measurements, we have applied our standard allowances to ensure comfort and a better overall fit. We recommend taking the jacket to a trusted local seamstress or tailor, who should be able to make the necessary adjustments with ease." This was AFTER I told them I'd already tried this and was told it was so oversized that it was too difficult of an adjustment. And nearly four inches is not just a 'standard allowance,' it's at least two full sizes larger. Needless to say, I now have an admittedly good-quality leather jacket that's nowhere near my 'custom' size, that is unwearable. So big fail here.