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Angela

美国

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Wellnee

Excellent Customer Service

I inadvertently placed an order using my old email address and previous home address and I was in a panic trying to get this changed before my order was processed. I created a ticket but was asked to provide an order number which I didn’t have because of it being sent to the old email address for which I no longer had access. After putting in a fictitious order number, my ticket was created. This was my only issue with the ticketing system because it would not create a ticket without the order number. Once I found a work around, the Wellness Team responded and began working quickly to resolve my issue. Every question that I asked was answered immediately. I want to thank everyone who responded and helped me get the correct resolution. Awesome job!

2026-04-06