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April A

美国

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Cloudy

*Revised* I don't recommend 100%

*Revised* So I had given a 5 star rating on cloudy for their melatonin diffusers as mentioned below. I did not realize until I logged in that you accumulate reward points (which are very hidden) You have to scroll to the bottom and literally hit the button that says rewards then you see that you accumulate points which can be redeemed. So I lost the equivalent to what looks like 9 free diffusers. I emailed customer service and asked if there's anyway I can get my points back since I was unaware. I received an email back that's says and I quote "I am sorry but we can't get those points back" That's it literally. No thanks for reaching out, a sincerely we apologize, absolutely nothing else. So after this experience I do not recommend cloudy based on their I'd say bad customer service but it's more like lack of customer service. I was already planning to try a melatonin spray from a reputable brand, now I'm definitely switching. I can't stand companies who don't care about their customers. Absolutely love cloudy melatonin diffuser! I highly recommend! I have insomnia but thanks to cloudy I'm able to sleep good now.

2025-07-31