DSDSers-AliExpress | 1688 Dropshipping★★★★★
🚨 Important Message to All E-commerce Entrepreneurs and Dropshippers Worldwide! 🚨
I want to share a very disappointing experience I had with DSers, so that others don’t fall into the same situation.
I installed DSers just to test the app during the free plan period. After testing, I realized it wasn’t suitable for my business needs, so I uninstalled it immediately.
To my surprise, DSers still charged me $47 USD, even though I never used any paid plan.
What’s worse — they admitted it was their mistake, but they told me I must pay first before they could issue a refund. This is completely unacceptable and unprofessional.
👉 So I’m warning all e-commerce owners and dropshippers — please be very careful before using DSers. Even during a free trial, you might end up being charged for a service you never actually used.
We all work hard to build our businesses honestly, and we deserve platforms that respect their users and act with integrity.
⚠️ Be cautious, stay informed, and don’t let anyone take advantage of your trust.
2025-11-10
DSDSers-AliExpress | 1688 Dropshipping★★★★★
🚨 Warning to All E-commerce and Dropshipping Entrepreneurs! 🚨
I’m sharing my experience to protect others from facing the same situation I did. DSers presents itself as a professional platform, but their actions prove otherwise.
👉 They charged me for a service I never used, and despite all the evidence I provided, they refused to acknowledge their mistake.
👉 While other apps like Loox acted professionally, admitted their error, and resolved the issue quickly, DSers chose to ignore responsibility and forced the payment instead.
👉 Their support team is slow, unprofessional, and completely lacks accountability.
This is unacceptable behavior from a company that claims to support Shopify merchants in building their online stores. Such conduct damages the credibility and trust of the entire e-commerce industry.
I want to warn everyone planning to start a dropshipping business: ⚠️ Be very careful with DSers. There are far more reliable and honest alternatives out there.
I will continue to share my experience publicly so that the world knows how DSers truly treats its users.
2025-11-06
DSDSers-AliExpress | 1688 Dropshipping★★★★★
Extremely Disappointed — Unfair Charge and Poor Customer Service
⚠️ A Deeply Disappointing Experience with Shopify and DSers – An Injustice That Must Be Exposed
My name is Daouda Kamissoko, founder of GoldenHavenStore.com, a Shopify store I built with dedication and transparency.
A few days ago, I installed the DSers app on my Shopify store simply to test its performance. I never used the app for any order, integration, or paid service. After testing, I uninstalled it immediately, assuming that no charges would apply.
However, to my surprise, Shopify and DSers charged me for a plan I never used — a completely unjustified bill.
I immediately contacted both support teams, clearly explaining the situation and providing proof.
The Loox app team quickly admitted their mistake and credited my invoice, showing professionalism and respect. ✅
On the other hand, DSers and Shopify continue to pass responsibility back and forth without solving the issue.
DSers confirmed that they had sent a ticket to Shopify Billing to cover the charge (Ticket #61395464), while Shopify claims that they cannot remove the bill and that I must pay first before being refunded — which is absolutely unreasonable and unprofessional.
It has now been over four days since I have been requesting a simple and fair resolution. Yet, my store remains deactivated, and both companies refuse to take accountability for their mistake.
👉 What I am denouncing here is not just a billing error — it’s a serious lack of professionalism, transparency, and respect for merchants.
No serious company should ever charge a merchant for an unused service, nor block a business because of their own internal billing error.
I am sharing this story publicly to warn other entrepreneurs and store owners around the world: be very careful with these platforms, and do not hesitate to stand up for your rights when facing unfair treatment.
Transparency, fairness, and respect for customers are the foundation of any trustworthy business relationship.
I therefore call on Shopify and DSers to resolve this matter immediately, reactivate my store, and stop forcing merchants to pay for their own mistakes.
—
Daouda Kamissoko
Founder, Golden Haven Store
2025-11-05有帮助 1
