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Bryanna Barber

美国

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Shop Orthopedics

This company is terrible

This company is terrible. I ordered a $360 brace that did not fit my shoes. Returning was difficult as it is because they would not provide a shipping label. They told me I needed to return at my own cost and label. I sent back via USPS weeks ago. Don’t even bother calling — they’ll never answer and they’ll never call you back. I’ve emailed numerous times and the only response I ever got was asking for a tracking number in order to process the return. I was never told I would need one and therefore did not ship with a method in order to obtain one. Big mistake. Now, they will not respond to me. I have filed with the Better Business Bureau and they never responded to that inquiry either. They will get away with robbing you.

2025-08-01