Cagey business practices
The food is awesome, tasty and low in sodium. I don’t believe I’ve had worse customer service in my lifetime and I’m a senior. My delivery arrived 2 days late, ice packs melted, food warm to touch. This incident happened in June. I reported it multiple times, told I’d get a credit, told it would be escalated. None of this happened. Cancelled my account. Trying emailing. They texted me saying they’d call. Never did. Tried calling again, no answer. Also tried obtaining a refund through my credit card. I need documentation to do so. None of their responses are in writing so no documentation, very cagey business practices. So I’ve written off my $80+ purchase. I’ll never see the money again. Unless you are a gambler and have money to lose, don’t use this service.