Completely unreliable product…
I really wanted to like my Waggle products but have been continually disappointed. My first temp monitor was faulty and never worked. Waggle replaced it and my second one has continually had issues. The monitor stops updating regularly and does not update if the battery is below 25% even if manually refreshed. It might as well be out of battery if it stops reporting at that point as it is useless without the reporting capability. Customer service is not helpful. They keep insisting that they will reset the monitor and oh it will work this time and it never does. I have repeatedly asked them for a refund as the products do not work and I will not put my pets’ lives in the hands of such an unreliable product. They won’t refund me because they insist that their resets will fix the problem. It’s also useless if every time I want to check on my pet I need customer service to reset the product.