Poor quality, misleading warranty
I purchased a shed from Easy Shed less than 18 months ago. Despite correct installation and following all recommended maintenance, it began to rust within the first year. By 18 months, the rust is so severe that the door is falling off. I chose Easy Shed based on the impression that they offered a lifetime warranty, with no clear exclusions listed online. The “full warranty information” link on their site just leads to an email address. When I sought support, I was told rust isn’t covered and the issue was blamed on slab height. However, a previous smaller shed on the same slab lasted for years without issue- clearly indicating a product quality problem. They initially promised a subsidised quote for replacement parts. After weeks of back-and-forth and resending the same part list multiple times, I received only a vague “ballpark” figure- more than 75% of the cost of a new shed- with no guarantee of longevity or firm pricing. The entire experience has been slow, frustrating, and ultimately a waste of time. The warranty is misleading and the support lacking. If you’re looking for a durable product and a company that stands by its claims, I recommend looking elsewhere.